🎯 PaulSpeaks Product Training Test

Your Name:

PART 1: Product Matching (10 points)

Match each product to its primary use:

Rosterer: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling Reminder: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling Secretary: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling Books: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling Payroll: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling Chatbox: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling Receptionist: --Select--Replace sick staff instantlySend SMS/Email remindersAnswer phones 24/7Simple UK bookkeepingTrack payrollAI customer support chatbotInbound AI call handling

PART 2: Pricing & Facts (15 points)

True or False:

False True   Rosterer costs £199/month False True   Reminder includes SMS at 3p per message False True   Secretary is for restaurants only False True   Books works for any business worldwide False True   Chatbox is for support teams

PART 3: Scenarios (20 points)

Hospital calls about sick staff coverage. Which product?

Dental practice frustrated with no-shows. Solution?

UK accountant asks about tax tracking. Product?

PART 4: Feature Knowledge (25 points)

Rosterer: 3-step cascade when staff calls sick

Reminder: 3 contact methods

PART 5: Objection Handling (20 points)

Prospect: "We have a receptionist. Why Secretary?"

Prospect: "£29/month is expensive"

Prospect: "AI won't sound professional"